April Pagaling – Manager

Has worked in over 6 call centers for the past several years. You can imagine how great she can be when it comes to customer service.

Has decided to resign permanently to take care of the business.
If you want to ask for the price list or if you want to negotiate on a product, she is the person to talk to.
She can also give advice on how you can setup your business and how you can profit from it quickly.

A business-minded woman, has been involved in many small businesses before, and has learned many things from them. She had two computer shops and was involved in the poultry business.

Now she is a full-time manager of CISSManila.

Paolo Pagaling – Technical Support

I am the computer guy. I build, rebuild, and update CISSManila.com
I work with customers on their technical problems personally or over the phone.

I have been working on computers for more than 8 years now. I am a certified Dell technician. I also have TESDA certification and have attended many computer seminars. Please check my personal website, pagaling.com, for more info.

CISS Manila started business 3 years ago and has been a reliable and stable supplier of Continuous Ink Supply Systems for Inkjet Printers. We started out small (and still are). At first we were just getting 1 or 2 CISS from one supplier. We did not even bother selling them with ink. It was all DIY and we did not offer installation services. We then saw the potential nature of this business and decided to expand by offering business packages that take advantage of the CISS technology. While our customers increased, the demand for the products we offer became more reliable because of our continued communication with our brokers and suppliers. We have gone through the process of getting a name for our business. We came from Pagaling (my last name), to Kulturati (we were looking for a name that suits a t-shirt brand), then finally we got hooked with CISS Manila. We liked the name because it is easily identified as Pinoy. I came up with the name while trying to search for CISS on the Internet. Turned out that you can buy CISS from almost anywhere in the world. I thought if I want to be specific, I would type CISS then Manila in Google. Sure enough I got plenty of results that interested me.

We have sold and supplied machines such as Heat Presses (T-Shirt, Mug, Cap, Button-Pin), PVC ID making machines (laminator, cutter, puncher), bundled CISS printer. We have been a constant supplier of consumables such as transfer paper, PVC sheets, Laminating paper, Ink, etc. We have customers in Luzon, Visayas, and Mindanao and we address their concerns by utilizing a better process of shipping and communication.

To everybody’s surprise, we are still operating as a home-based business. But we are the most competitive business entity in the Philippine market today because not only we offer the same quality and reliability of the products offered by competitors, we offer them with better and fast customer service and at a lower price too.

Our mission is to innovate the printing industry and to provide opportunities to people who want to start their own printing business.

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